top of page
Search

Enhancing multi-modal real-time passenger information for Pittsburgh Regional Transit

  • Writer: Pinnacle Team
    Pinnacle Team
  • Sep 4
  • 2 min read
ree

The collaboration between Pittsburgh Regional Transit (PRT) and Clever Devices is a prime example of the importance of real-time public transit information in a modern city. This partnership has dramatically changed the public transit user experience through technological innovation and ongoing cooperation. This case study focuses on how PRT overcame various challenges by providing real-time passenger information and, in doing so, improved Pittsburgh's public transit system.


Challenges


The partnership between PRT and Clever Devices initially began as a way to go beyond the limitations of simple stop-announcement solutions. Over time, Pittsburgh's growing passenger numbers and changing urban dynamics made the need for real-time passenger information even more apparent.


Solutions


Expanded Partnership with Clever Devices

  • API Integration: PRT's partnership with Clever Devices allowed it to begin providing real-time arrival information for both trains and buses, giving passengers seamless access to information on their preferred platforms.

  • TAPS/BusTime: This system provides passengers with instant arrival information, including changes due to traffic congestion.

  • CleverVision: Engages passengers with real-time information screens during commute times.


Results


  • Seamless Multi-modal Journey Planning: Passengers can now use PRT's multi-modal, real-time information system to utilize various modes of transportation to reach their destination as efficiently as possible.

  • Improved Communication: Passengers receive consistent service status updates, whether on a train or a bus. This ensures a stable and efficient commuting experience.

  • Cross-modal Connectivity: The real-time integrated system actively encourages the use of various modes of transport, giving passengers diverse public transit options.

  • Academic Community Engagement: Educational institutions like the University of Pittsburgh and Carnegie Mellon University are participating in public transit improvement projects by accessing real-time data.

The collaboration between PRT and Clever Devices has made a major contribution to the development of Pittsburgh's public transit through technological innovation and a lasting partnership. This has not only modernized the public transit system but has also enabled passengers to have a more predictable, comfortable, and efficient travel experience.



March 31, 2024


 
 
bottom of page