Hitachi Rail launches DX train maintenance as a service
- Pinnacle Team

- Sep 4
- 2 min read

Hitachi Rail is bringing a new wave of innovation to the railway industry. The leading Japanese manufacturer recently launched an innovative service called "**Train Maintenance DX as a Service**," which redefines the future of rail maintenance. This service goes beyond simple maintenance tasks, aiming to fundamentally improve the work environment and enhance quality for train operators. Developed at Hitachi Rail's Kasado works, this platform combines hardware and software expertise to promise increased work efficiency and improved teamwork and motivation.
This groundbreaking service integrates digital expertise in train manufacturing and maintenance with IT solutions to modernize train maintenance procedures by digitizing paper-based management systems and replacing on-site technical training with digital toolkits. These changes make train maintenance more effective and efficient, allowing for faster and more accurate service delivery.
The team-building platform developed by Hitachi Rail enables all team members to visualize the entire work environment, allowing for a quick and dynamic response to maintenance tasks. The platform facilitates information sharing, improves communication and team motivation, and helps to expand the skills and expertise that were previously limited to individuals or teams within a specific maintenance shop.
Furthermore, Hitachi Rail plans to maximize maintenance efficiency by using AI-based automatic inspection technology and 3D drawings from the vehicle metaverse to proactively identify faulty parts and support the original manufacturing process. This technological advancement helps train operators reduce maintenance costs, increase operational efficiency, and provide passengers with a safer and more reliable service.
Hitachi Rail's "Train Maintenance DX as a Service" is a major milestone that accelerates digital transformation in the railway industry. The service provides the railway industry with higher quality maintenance and a better work environment, further enhancing the safety and efficiency of global rail networks. This innovation from Hitachi Rail is brightening the future of rail maintenance and opening up new possibilities for train operators worldwide.
March 4, 2024



